My old Hoover steam cleaner just quit working so I decided to buy a new one. I looked at Hoover reviews and Bissell reviews. In the past I had one of those old Bissell cleaners that hooked up to the sink, lots of cables, cords, etc. Cleaned great but what a nightmare. Anyway, I was ready to get another Hoover because I read
bad reviews of the Bissell, but there were also good reviews so I took a chance. I LOVE this machine. The two in one (bladder and dirty water) worked great. I didn't have to lug around two separate containers like in the Hoover. It worked fine. The dirty water did not contaminate the clean. I also like the fact that it heats the
water another 25 degrees. The Hoover water got cold pretty quick. The Hoover had rotating round brushes. I
never liked that. I felt it just pushed the dirt around on the floor and didn't pick it up. The Bissell has the roller rotating brushes and boy does it pick up the dirt and also grooms the carpet. It looks new. There were chunks
of dog hair and rug fiber around the floor. I didn't mind picking it up since I knew that hair was no longer in the carpet. I guess my vacuum cleaner needs to be updated too. I vacuum almost every day because of our
dog but obviously lots of fur was still in the rug. The Hoover never picked it up like that. Yes, I have only
used it once but I have a feeliing this will be a long relationship. Oh yes, you can really get the whole thing clean. I could never get the fibers and hair from under the cap of the Hoover (area where dirty water is sucked up). With the Bissell I could take it all apart and wash everything! I am sold.
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I've had six carpet cleaners over the past twenty years and frankly I'm always a little shocked when I meet people who don't have one. With really good carpet cleaners available for two hundred or less, its a no-brainer. You'll save money on professional cleaning and keep the carpet looking good for longer before replacement. Of course the real benefit is that you don't have to walk on disgusting carpets.
My last cleaner was also a Bissell upright of similar design and I was pleased with the results it gave and its durability. I think we had it for seven years until it finally gave up the ghost. The 9300 kept all the best ideas from this earlier model and fixed most if not all of its defects. Built-in water heater? Check. Fresh and gray water in the same tank? Check. Vacuum cleaner-style rotating brushes? Check. Upright design with tools on board? Check.
What's better is more brushes. I've read some reviews that appeared to be written out of ignorance about what's important in a cleaning system. Detergent with water is essentially a solvent, and solvents work best with soak-time. Fill a sink with cold, soapy water, dump your dishes in and go away for a few hours. When you come back, you can generally just rinse them off--the solvent has done its job, but it takes time. You can reduce that time with heat. Do the same thing with very hot water, and the dishes will be rinseable within 20-30 minutes. You can further reduce that time with mechanical action--rub your pots, pans and dishes with a sponge and they are clean in seconds. These are the things you need to look for in a carpet cleaner.
1. Detergent delivery and removal. The 9300 does a great job at this. The detergent tank is easily visible at the back of the power head and four settings allow you to control the mix--more detergent for heavily soiled areas, to none at all for rinsing. The design of the vacuum uptake is very similar to the older models, and works very well by being in position buried in the carpet pile. What's really improved is the fact that its now part of the tank cover, easily removed and rinsed. Its not just a clean-freak thing--keeping this tool clean insures consistent performance every time you use the machine. It was a real chore to clean the old one properly, and on a couple of occasions I had to disassemble it.
2. Heat and brushes. This is a big deal--far more important that a powerful vacuum motor in my opinion. The water is twenty or so degrees short of boiling and the 9300 has 12--count 'em, twelve rotating brushes! I was amazed how much better the 9300 was over the older model I had in getting the carpet clean in just a pass or two. I figure that I cut a third off the time it used to take me to clean all the broadloom. It might be as much as a 50% reduction, but I'm still in the rhythm of older machine so I tend to go over a section more than I probably have to.
Other aspects of the 9300 design are more subtle, but make for a much better experience. The tool holder is a huge improvement, and the package I got had a lot more tools, but what I really noticed was the handling--yeah, the 'handling'. I suspect its the brushes, the unit just glides so much easier than the previous model I had. Cleaning the carpet has always been my job because the equipment was always so bulky and the effort required just a tad too robust for my sub-five foot spouse. Its still a beast compared to some of the ultra-light-weigh vacuum cleaners out on the market, but its a tame beast. An average sized woman shouldn't have any problem handling it. Speaking of handles, there's a new one about half way up the machine that's a head-smacker idea (as in, why didn't they think of this before?) I've got two levels, and taking the old model up the stairs could put your back out if you weren't careful. Now I just grab the middle handle and its a breeze.
Everything is better. I was so impressed I wrote a review on Amazon--who does that?
Some caveats. My main complaint about Bissell over the years is that their units are too lightly built. I take care of my tools, but I've broken something on every Bissell I've ever had. The 9300 is better, but still a bit delicate in parts. Its not a flaw, its a compromise--a necessity for a tool that benefits enormously from lighter weight. Don't throw this unit around--treat it like a good camera. Clean it thoroughly and store the tools properly before putting it away. If you take care of it, there should be no reason you won't still be cleaning carpets with it in five to ten years.
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The Bissell ProHeat 2x works like a champ. It removed tons of dirt and grime as well as loose carpet fibers. The added scotchgaurd in the carpet cleaning formula also ensures months of stain free living. My only con would be that there isn't an indicator for the water/cleaner level.
Honest reviews on Bissell 9300-P ProHeat 2x Turbo Carpet Deep Cleaner
We had ours for almost two and a half years. It worked really great until a few months ago. It just seems it has lost its suction and is leaving more and more water in the carpet, which also means, leaving more and more dirt. However, I figure the cost of it is basically one commercial cleaning. We have animals and it has saved us several hundreds of dollars over the two years it worked good, not to mention, just keeping the carpets and furniture looking and smelling cleaner. I am going to go out and buy another one. I don't think you can beat this machine for its cost and ease of use.
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Product will work well first time, but is limited by a 5/16 inch diameter piece of plstic (stem) at front of unit. If it gets bumped and breaks, unit will not function.
I called company, and they cannot do anything as entire base of unit is involved.
I will be returning unit. BAD DESIGN!!!!!
