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List Price: $199.99
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I upgraded from an older Bissell Little Green Machine to this unit based primarily on my experience with Bissell products. The PROheat has a number of nice features that ultimately sold me on it and after using it for a few months now I'm fairly pleased with it. I particularly like that you can choose to either have the heat on or off. I've heard some people say that using the heat can break down your carpets more quickly and cause the stain to get worse as it picks up new dirt that is tracked in. I don't know if that's not the case, but since my old Bissell unit lacked heat but did a fine job, I pretty much use this minus the heat. Even with the heat off I'm stunned at how good a job this unit does. It's even cleaned stains that I gave up as a lost cause. Most astonishingly, I usually vacuum first before using the steamer and then vacuum again once it's dry. I've discovered I actually vacuum up MORE dirt after steam cleaning than I did before. Clearly this machine is knocking loose built up dirt which means cleaner and nicer appearing carpets than ever before. I also liked the wand attachment from my old Little Green machine, especially for upholstered pieces and hard to reach spots and this thankfully has that.
But there are some drawbacks and limitations. At least initially you will pick up a LOT of carpet fibers when you use the machine, which means FREQUENT cleaning of the rotating brushes and especially the multiple filters on the unit. In some instances I wound up using tweezers to get out fibers from the particularly small filter on the underside of the water tank. The one on top is easier to clean out, but particles trap almost everywhere on this machine. The water tank holds a pitifully small amount of water and/or cleaning solution which means frequent refills, and it slows down the whole cleaning process. The self contained tank is easy to empty, but if you think that will eliminate odors from dirty water guess again, it doesn't. The tank does seem to leak or the seals don't hold tight and so dirty water does collect in the well that the tank sits in, which ads to the nasty smells as well as adding yet another think you have to clean up. Another particularly annoying habit is the dirty water seeping out the front of the machine by the cleaning rollers when you turn off and store the machine. This is really disgusting and trust me, don't store it on carpet or even leave it sitting there for very long as it WILL leak! When in use loose fibers tend to gather on the underside of the machine around the brush rollers so you manually have to gather it up by hand, which slows down the cleaning process. Once you've cleaned your carpet a few times that problem (hopefully) should minimize, although it has yet to happen for me. As a result there's a considerable amount of maintenance you have to do to ensure your machine is operating under optimum conditions. Even so, it's hard to argue with the results. I would probably buy this same unit again, but would also read up on other models just in case they operate more easily. Perhaps I was used to the utter simplicity of the Little Green Machine and sometimes I wish I was still using it, sad to say.
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I just purchased a Bissell ProHeat today and am definitly pleased with my purchase. The carpet which was in rather poor shape has seen a clear improvement and IMHO a professional couldn't have done a better job. The cleaner itself was simple to assemble, straight-forward to load with cleaning solution (I like the combo-tank idea!), and very easy to use.
One drawback was the limited size of the tank for holding cleaning solution, I found myself refilling it 4 times to do 3 rooms and a lazy-boy chair. Of course re-filling was at least easy to do and to be expected when buying the low-end model. Further, as with it seems all of these contraptions, the hand-held attachment would spray at far to wide an angle but thats not a unique problem to this one cleaner.
Overall, for the price, if you have a small house or apartment and are on a limited budget or just like to pinch a penny or two, I would surely recommend this Bissell.
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When my old Hoover SteamVac with Power Surge broke down, I really hesitated before buying the Bissell ProHeat. But when my local Target store only had the Bissell in stock, I figured what the heck if I test it out and it doesn't work well (as some of the reviews said) I will just clean it up, repack and return to Target.
Well, the Bissell outperforms the Hoover in every way! Here are the comparisons:
1. tank size yes, Hoover is bigger but the Bissell is a much better design. The Hoover waste water tank is very hard to empty and clean without spilling at least some. The Bissell has a special pour spout.
2. Heat Bissell heats the water and this makes a big difference in terms of loosening and picking up dirt. Huge.
3. Bissell upholstery tool works much better.
4. Bissell is easy to disassemble and clean. The suction end comes off easily for rinsing; the waste tank and lid are super easy to clean as well.
There were some complaints about the machine jamming up or not sucking. Here is what I did:
1. I took my time and rinsed the guck out of the tank each time before refilling.
2. When the suction seemed to lessen, I stopped machine and cleaned out the hair and fuzz under the brush component. Worked fine after doing this.
3. At one point, the water did not seem to be getting suctioned up at all. I called Bissell and they walked me through to the issue: there is a red valve in the tank that will stop the airflow if the tank is too full. How does this occur? By overfilling in the first place. So don't top off the tank or if you see that the red valve has come up (you can hear it stop the suction) then empty some water out of the tank.
Overall, the design is really great I love the one tank for both clean and dirty water, the fact that the water gets nice and hot, the ease in cleaning the machine. In cleaning my living room, bedroom and hallways, I probably refilled tank about 8 times. Not too bad. Took an afternoon to do it and except for pulling the carpet fuzz out of the brush area, it was a clean and easy operation.
Honest reviews on BISSELL ProHeat Full Sized Carpet Cleaner, 25A3
I have been looking at carpet cleaners for a few months. Based on reviews, I wasn't too sure I could find a good product at a decent price, since I didn't want to break the bank. I found this item at Target, and based on my experience with Bissell vacuums, decided to give it a chance. It assembled pretty easily, and seems pretty solid. It did a very nice job on lifting dirt from an alabaster carpet and darker entry carpet, neither of which had been cleaned in nearly two years. I found the upholstery tool to work very well on higher traffic areas that didn't respond well to the pushing the machine over it. Overall, I am quite happy with this item.
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As with some of the other favorable reviews, I loved my Bissell in the beginning. But, now I agree with the unfavorable reviews of awful and leacky. My opinion soon changed as soon as the warranty was up. The belt continued to slip, and I couldn't even get one room cleaned. I spent hours on the phone with Bissell Customer Service, taking the cleaner apart fixing the belt, checking other parts, etc. And just recently, the motor pulley broke. Bissell referred me to the only Bissell repair shop in my area (20 miles away...pretty bad for the second largest city in Maryland not to have anything closer). When I called them, they said it would cost approximately $80 to repair...not worth it since the cleaner was only around $150. So, for $150, expect to get maybe a year's worth of good service from the cleaner (if you're lucky).
