Bought this heater at Costco last weekend. It's a great design, nicely made, and the remote is a very nice feature. It's about 28" long, and made of good quality matte-finish black plastic, with a black metal grill (the casing stays cool, but the grill gets pretty hot). It's lightweight and easy to move around. The fan is so quiet you can't hear it at all, even at the highest heat setting. There is a red light on the front that is on whenever the heater is connected to power; the control panel on the top has a main power button, a five-level thermostat setting (65-70-75-80-85) with red indicator light for each choice, and a 3-setting automatic-off timer (4, 8 and 12 hours). There is a separate button to activate the 'Eco-Smart' feature, which supposedly cycles the heater somehow to make it more efficient (I have no idea how to tell if it is more economical or not, but it does put out less heat with this setting turned on.)
I bought this heater to use in the office corner of a larger room, so I don't need a blast furnace, but it's not the kind of heater you can put in a cold room and expect it to warm up immediately. Even on the 'Eco-Smart' setting, it does a fair job of heating the immediate area, but it doesn't broadcast the heat very far from the source on ANY of the settings. I'd recommend this heater for a small room (bathroom, den or small bedroom). I wouldn't consider using it in a larger area, such as a family room or living room, and I'd also avoid it in rooms with especially high ceilings, because with this heater, the warmed air tends to rise straight up rather than spread out horizontally.
All in all, not a bad heater, just not a very quick one.
Note added November 19: This original post included review of the remote control which came with my unit from Costco ($45) but another reviewer noted this Amazon unit does not come with a remote. I've revised my review, but I apologize if I misled earlier readers with my error.
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I read the previous reviews and was hesitant to buy this but my wife decided to try it. Agree w the ?transformer noice which is very quiet though. Disagree that it's slow. We heat up our master bedroom which is 15x15 and takes very short time to make it comfortable. Typically all we need is to go from 69 deg to say 74 which takes no time and makes the room quite pleasant.
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This heater was in use for only 1 month but then broke. It stopped making any heat although all buttons and lights work normally. Even though it has warranty I did not want to ship it back and pay shipping and wait weeks till they fix it. So I opened it up myself and fixed it. As it turned out the problem was a faulty over temperature protection switch. The switch is supposed to be normally closed providing current to the heat element but in my case it was always open so the element never gets hot. Took me a few hours to fix it but now it works again. In addition to over temperature protection this heater also has tip over protection which works without any trouble on my unit. It turns OFF immediately after you accidentally tip it over. Other reviewer is wrong about saying that the fan is quiet. This heater does not have any fan at all. Also, another reviewer mentioned how noisy it is because of transformer. There is no transformer inside. The buzz comes from the heat element. When it gets hot it vibrates slightly. The element is attached to the side walls by only two screws, one on each side. As I had to open it, I know how cheaply it is made inside.
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I bought this at Costco for 45 bucks and did not expect a lot. It keeps my living room and open kitchen and dining area comfortable (about 700 square feet). Outside the temperature was 32 Fahrenheit. Our house is well insulated and I use insulated curtains (except for the kitchen window ) and It got the temperature up to 68 and for faster heating I turned my infrared heater on at the beginning for about 20 minutes, and the temperature increased to 72. Obviously gas is cheaper, but we are on propane, haven't received my electric bill yet, but I am very comfortable. All with all I like this heater. Its not a fast heater, so during the night I get up at 3:00 am to turn it on and it is ready by about 6:00 a.m.
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Purchased this directly from the manufacturer. Thought it was a good deal, nice, quiet heater, no fan, has thermostat, and covers a good area. However, upon trying it on the first cold night (27 deg as a low that night), I had it on for about 20 minutes, then it blew the circuit. Contacted Bionaire and the representative said that it is rated 12 Amps and most homes are 15 Amps. She said I had to remove everything else from that circuit. How is that reasonable? I'd have to trace that outlet to all other outlets, remove everything connected, and dedicate this small heater to its own 15 Amp circuit? I said that is not reasonable and asked for a refund. She immediately denied and said the only way to get a refund was for me to pay shipping to send it back. At the low price I got this, the shipping would have exceeded the purchase price. So I opted not to bother. However, I will never purchase another Bionaire heater based on that low level and unsatisfactory customer service from the Bionaire company and representative.
