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Received this today and put it together, and just fired it up. As another reviewer observed, all parts present, unit well packed and undamaged. All the holes lined up well, and the bolts all fit well where they were supposed to.
It is easy to light, and seems to put out a respectable amount of heat. It is tall enough to be safe from hair lighting, yet not so tall that the heat is far from where it is needed. It is quiet, and the entire burner seems to light evenly with a nice blue flame. Most important, it seems safe to me. Reasonable build quality, a couple of safety features common to things propane, etc.
I am taking one star away for poor instructions. The print and pictures are very small and poorly labeled, and aside from using one's logic and experience (which isn't hard for this particular assembly), the instructions on which sized bolts to use where is virtually non-existent.
Still, happy with the purchase so far... It is what we needed at less than I thought I'd have to pay. And 2 day shipping was free with Amazon Prime.
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Like other reviewers I found the directions to be bad even for the breed of low cost, low-price point, Chinese made products. That said, it is not rocket science and not terribly difficult to assemble. I had mine together in less than an hour working at half-speed and it contained all the parts, was packaged well and arrived undamaged. The metal body and wheels seem to be of reasonable quality while the top/heat reflector is beyond flimsy. I personally do not have enough experience with other similar products but I am skeptical the top will last. To be fair, it was less than $200 and not $600+ so perhaps the quality was consistent with the price. I purchased the manufacturers cover as well so I will keep my fingers crossed and update on the ultimate longevity of the heater.ADDING another STAR for excellent year two performance.
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Received the package in good condition. All the items, nuts, bolts, everything was in order. The instructions are very small print, but you can find the pdf instructions online at the Fire Sense web site to view or print them larger. Nothing missing in the box... the only thing I added were three larger washers for the reflector hood. That's just me... because I may have to remove the reflector hood frequently for storage.Follow the directions... use good tools... example: The instructions suggest a phillips screwdriver, but a larger-wider flathead screwdriver also works with the eight bolts that are combination philips/flat. I think the flat driver would provide more torque. The instructions suggest a variable wrench, but if you have a nice set of open-end/box end METRIC wrenches or METRIC ratchet wrench... that might work better for you.
I assembled it last night, bought a new propane tank and fired it up this evening. It lit on the first click of the starter. Love it when something carefully assembled works the first time. I kept it low flame, to allow the heater to temper at first, burn off oils, color the cylinder, then turned it up. It has a nice blue ring of flame, red cylinder wall and very very little noise. In short it works just like it should.
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I purchased two of these heaters for my roof after reading about the long range on the Fire Sense website, however the advertised range of 18ft in diameter is completely inaccurate.At 40 degrees fahrenheit, with minimal wind, the range of each heater was no greater than 5 feet in diameter. In colder or windy weather, I imagine it may not even reach that.
In addition, due to Amazon's return policy of not allowing returns of items that use flammable liquids or gases I am stuck with these heaters. It's a sound policy, however it should give the consumer even more caution in purchasing this product.
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I don't know why everyone has such a hard time with the directions for these and or the quality. I purchased 1 last year and another this year and both have been most excellent. I would highly recommend them to anyone and you can also get them online at Costco. Super easy to work and has the highest BTU's you can get, which mean more heat further away. We also purchased the snug fitting covers and they are awesome.
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