Review of The Original SUNHEAT Electronic Infrared Zone Heater with Remote

Customer Ratings:
List Price: $449.00
Sale Price: $304.13
Today's Bonus: 32% Off

Update 03/06/2013

I have had the heater for about two weeks and it had worked flawlessly. I use it to supplement the heat from our heat pump when the heat pump cannot keep up. Its usually when the temperature is in the teens or below zero.

I'm increasing the star rating of the product to Five stars with the some notes and comments.

Product ***** (5 Stars) Works as described and if you are lucky to get a undamaged product.

Product Packaging * (1 Star) I would advise the company to package the product with a lot more padding. The heater is a heavy items and everytime I have received the heater, the accompanying styroform padding is disintegrated when I open the carton

Price *** (3 Stars) I bought the Sunheat original heater, Black Cherry color that sells for $329. The other colors sells for $379 and it is still somewhat expensive.

Power consumption I will update once I have a meaasure the power consumption

Customer service ***** (5 Stars) Amazon customer service is outstanding. Even when I had to deal with 3 defective/damages heaters and one empty box incident that didnt' contain any content, Amazon customer service was outstanding

OTHER NOTES:

I use the Sunheat heater in the living room and feel safe using the heater with a toddler walking/crawling around. The issue I face is that there should be some way to lock out the control buttons on the main heater unit as my curious toddler seems to press the buttons on the unit and mess up the settings. Since the unit already comes with a remote, I would suggest that the manufacturer please look into incorporating this feature which would be very beneficial for the consumer.

Update 02/18/2013

I placed a new order for the Sunheat heater (Black Cherry color) on 02/18/2013 and received the heater on 02/20/2013. The heater arrived in one piece without any issues. Let me review the heater once its been used for a couple of months. Stay tuned....

Update 02/08/2013

When I placed a replacement order for the Sunheat Black Cherry heater, the website showed that it was out of stock. I checked the order status daily. I was happy when I saw that my replacemewnt order had the message that it was shipping soon. When I tracked the replacement Sunheat heater, the UPS tracking information showed it was delivered on 02/05/2013 and was left at my front door. When I went home from work, I saw a smaller box left at my front door that could not physically contain the Sunheat heater due to its dimensions. Also the box was light as a feather. I opened the box and there were some brown paper packing materials in it. An empty box was shipped to me by the amazon fulfilment center. When looking at the Amazon website, the inventory for the Sunheat Black Cherry color still showed out of stock. I called Amazon customer service and explained the situation. Amazon customer service infromed me that they will refunded me the amount. They asked me place a new order when the item is back in stock. I'm still curious to know as to how I managed to get an empty box without nothing in it. All in all I'm still without a Sunheat heater.

Initial Review

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I ordered the original Sunheat infrared zone heater with the remote on January 17th 2013. I ordered the Black color and paid $379.00. It was delivered to me on January 22nd 2013. I'm an Amazon Prime memeber and this was delivered using 2 day shipping option. The heater had its own cardboard box, that was shipped inside an amazon box. I opened the heater and noticed that the wood cabinet had a small ship on the side. Hence I requested a replacement. The replacement was ordered on January 22nd and was delivered to me on January 25th via Amazon Prime. Everything looked fine outside the heater. But when I picked it up I could hear noises of nuts and bolts loose and clanking inside the unit. Even though I wanted to return this, I wanted to give the unit another try. As far as the heater it functioned without any issues. But I was not able to set the heaters internal clock. I set the internal clock to 8:24PM and after ten minutes later, when I checked the clock, it still showed 8:24PM. (The internal clock is an essential component of the heater and it is used to program the start and stop times). I wanted to get a replacement unit and placed the order. But I cancelled the order for the Black unit as I saw the unit with the color I wanted at a cheaper price offered by Amazon. I order the Sunheat heater with the Black Cherry color for $329 ($50 cheaper than the Black color) on January 25th and it was delivered to me on January 29th. The outside of the cardboard box looked tattered and beaten up. I still opened the box thinking the packaging inside might protect the heater. But I was incorrect in my assumption. The heater was pretty beat up and whole cabinet unit fell apart when taken out of the box and also there were lots of big nicks and dents on the cabinet. I have requested for the replacement and I'm awaiting to receive it.

Positives

Very good zone heater if you are lucky in getting an undamaged unit

Fast shipping if you are a Amazon Prime Member

Depening on the color choices, you can find the prices cheaper. Example Black unit sells for $379 where as the Black Cherry sells for $329

Amazons hazzle free return policy

Negatives

Bad packaging/carton that disintegrates during shipment

Hit and miss on the receiving a good working heather. (Seems like playing the lottery)

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Buy Broan Model 192 Wall Heater, 1000/2000 Watt 240 VAC, White Painted

Customer Ratings:
List Price: $292.36
Sale Price: $135.31
Today's Bonus: 54% Off

It looks wonderful in my bathroom and heats very well. The only problem is that it is noisy. I called the Broan company and he said if the blade was bent, or some other thing, then they would replace it. I haven't had a chance to look into that yet. I wanted that size because of my space.

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Best Secura 4-Quart Electric Water Boiler and Warmer, 18/10 Stainless Deals

Customer Ratings:
List Price: $109.99
Sale Price: $59.99
Today's Bonus: 45% Off

UPDATE (8/19/2013): As of today, it is a piece of junk--1.5 yrs later. I just order a Zojirushi for twice the cost but will most likely last at least 4 times as long.

ORIGINAL REVIEW (1/18/2012);

This Secura water boiler is to replace my old Zojirushi boiler (of 6.5 yrs), which finally kick the bucket; the manual pump won't produce any pressure.

Most of the reviews posted prior to mine are pretty valid, but I like to add few more points:

1. the highest setting is 208°F, but that's max temperature where the water boils, then it's kept at about 175°F the rest of the time. So if you want to brew coffee, you need to hit reboil and get the water right after it is done boiling. For tea, you should set it lower.

2. "Manufactured by Secura, Inc. Brookfield, Wisconsin, USA" was printed on the box, and printed right next to it was "Made in China". A bit ambiguous.

3. The power cord connector is a three-prong type like that used for the computer, and the plug is also three-prong. Unlike the Japanese "mag-safe" style connector, if you accidentally caught the cord, the boiler will likely come along with it.

4. Overall quality is good, comparable to Japanese ones (there's Japanese on the inside indicating the FULL line, so I presume Secura is competing with Japanese brands in their home turf), the stainless exterior looks classy, but the faceplate on top isn't glued down completely.

5. The outside is warm, but not really different than all the boiler I've come across (all my relatives and friends have a countertop water boiler--it's an Asian thing).

6. Boiling a full tank from cold to boil takes about 25 min, but reboiling takes significantly less (of course).

The quality makes me believe this unit should last at least a few years, and if it lasted more than 6 yrs, I'm happy.

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Update March 30, 2013:

After almost a year and a half using this warmer/boiler, my family still loves it like when we first got it. It's still working very nicely, like new, trouble-free. Some other things I also like about it are the night light (very cool and useful) and its super-easy-to-clean stainless steel exterior (unlike other stainless steel products I have).

Original review November 2011 below:

The design is so beautiful.

The build quality is top-notch inside and out.

The price is very reasonable.

And most importantly, it works really well.

I looked at most warmers available here and chose this one, and I think I made the right decision.

However, this is the first time I have heard of and bought a product made by Secura, so I can't comment on its long term quality. But for now, I am very satisfied with it.

Best Deals on Secura 4-Quart Electric Water Boiler and Warmer, 18/10 Stainless

THis malfunctioned from the start by boiling over out of the vent slots on the top lid. We managed by leaving the lid open so that the pressure was relieved. After only 5 months of use, the "dispense" mechanism electronics malfunction such that the boiling hot water wont stop after you release the button...must be unplugged to get it to stop...problematic to say the least.

Honest reviews on Secura 4-Quart Electric Water Boiler and Warmer, 18/10 Stainless

It does what it said it does. Few things that I wish to see improved:

When the water is ready to be dispensed, the only indicator is the tiny boiling light turning off. If there was a beep or a chime, it would be very helpful.

Water drain on the bottom of the pot is raised almost an inch. No matter what you do, you will end up with an inch of water at the bottom that you cannot use unless you flip the pot.

When you unlock, a red light comes on. Many people think it is a infrared sensor. In other words, they think it will dispense when the light is blocked. To dispense, you have to press the dispense button or press a cup against a small white lever behind the spout.

There is no timer setting, so the pot will always be on.

Yes, the unit is warm to touch. Don't think it is insulated enough.

For the price, the product is decent. But, I will not buy another...

Find helpful customer reviews and review ratings for Secura 4-Quart Electric Water Boiler and Warmer, 18/10 Stainless

It's an awesome water heater. It has two temperature settings I like the lower one at 76 deg C because I don't like my water boiling hot. The laser beam is cool, too, for those late night refills :-). The spout is a no-drip spout, so after you stop pouring water into the cup, it will not drip onto your table. There's a lock feature so kids don't accidentally push the lever to dispense water. and there are 2 ways to dispense water button on top and the lever to push cup against. Overall, I live everything about this product!