Review of Royal Sovereign ARP-5012XH Portable Air Conditioner Dual Hose

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I purchased this unit online about 1.5 yrs ago. The sleek design is cool as is the air it produces. The initial setup time was around 30mins (you must assemble the plastic hoses and mounts), but I managed to get it running within 10min this year. The product works as designed and keeps my living room/kitchen at a constant 73 degrees (easily 400sq ft). I have not emptied any water from the drip valve in the rear so maintenance isn't an issue. The system is a bit noisy and definitely heavy (does have wheels) but we are talking 12,000 BTU. I would recommend this product to a friend or family member.

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I consult for an association in the DC metro area and the building space they rent shuts off the AC on weekends and week nights. I've installed 5 rack mount servers and their related switches, routers, etc., in their network closet. This is shared with several telecom systems and back up power systems. This technology setup produces incredible dry heat and is torture on the electronics and media. Several times the servers have shut down due to thermal overload.

This closet is about 10' square with a 9 foot ceiling. The building's HVAC system is connected to this closet.

This unit has kept the closet to the set 76 degrees and only runs when the building's system is on standby as the building keeps the temp at around 74 and this closet has a supply that is wide open.

Installing this unit was painless, cut the drop ceiling tile to size, install included drop ceiling vent adapter, connect exhaust hose and plug in the unit. We've yet to trip the 15 amp breaker.

I gave this unit only four stars because the condenser fan (made of a reinforced plastic) disintegrated at the end of last year's cooling season. When the association fired up the AC this season they noticed it would only produce cold air for perhaps 2-4 minutes, then cycle to room temperature air.

As the case is, Royal Sovereign has just one part listed on its web site for this unit, a $15 replacement condenser fan. Well, today I replaced the fan and it took perhaps an hour. I even removed the 48 blades and assorted other plastic that was once the fan, none were left attached, the squirrel cage was demolished.

I could see where someone else might rate this unit a 2 or 3 if their fan catastrophically disintegrated, however, this unit, when running as it did all last season, was more than up to the task. Because other contractors, consultants, and personnel access this closet, I'm not all that uncertain that someone may have bumped roughly into the unit while it was running and caused the damage.

As the closet air is dry because of the heat produced by the electronics, I haven't, nor do I expect to, experience any issues with condensation.

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This thing cooled my 100 degree room in no time. I live on the second floor and as we all know, heat rises! Well this thing really worked well. A bit pricey ($550 when I bought it), but soooo worth it. Put it next to our bed and it cooled down my husband with it's oscilating fan. Remote came in handy when we woke up in the middle of the night cuz we were freezing! I don't know why the other reviews were so poor; we think it's excellent! Not to mention the nice black and silver looks so much better than the clunky white ones we used to own.

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While this product did cool my room a bit, it wasn't what I expected.

This product is extremely heavy and takes a lot of space. The dual hose window ventilation kit is a piece of junk! I had to use heavy tape just to keep it together. I am returning this product right away.

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I am unable to report how this unit works because two different units shipped "badly" damaged. I spent a great deal of time researching 12k BTU units. This RS ARP-5012 fit the bill technically. I ordered one from another vendor returned damaged, and ordered the same from Amazon in hopes this would be OK. My mistake.

If I had paid attention to the packaging the first time, I would have noticed that there was very little protecting foam at the top of the unit. Both came in with the very thin, soft foam material broken and in the bottom of the box.

Beware of this manufacturer.