List Price: $1,240.00
Sale Price: $929.56
Today's Bonus: 25% Off
This is my third tankless hot water heater. Absolutely loved the first two. This one, however, has limitations I've never seen: maximum hot water temperature setting is 120 degrees. Living in SE Alaska, I need really hot water. I was pleased with the shower temperature, but for washing dishes, the water is just not hot enough. It never gets hot enough that you can't stick your hands in it. Put it into a dish basin/sink, however, and it's rapidly tepid. I never expected to have to heat hot water on the stove to wash my dishes having spent over $1000 (with required piping/plumbing) on this. I'd need at least another 20-30 degrees in temperature for adequately hot water for dish washing. My previous 2 tankless systems had plenty of hot water, and the ability to set the temperatures appropriately; the limitation on this one makes it sub-par, to say the least. If you live in a cold winter climate, such as the northern US, I'd try to find a different system if I were you.
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The water heater stopped working on a Saturday after 7 months.Called customer service, was told the replacement parts will be sent out the next Monday, and arrive on early Tuesday morning. Well, once the package arrived Tuesday afternoon, it turned out Rheem sent out only 1 part, missing the other part that was promised to be sent out in the beginning! I was told to wait for two more days for the other part to arrive, and the contractor will come to fix the problem only after the parts have arrived. Horrible customer service, can't believe they messed up such an easy task, and keep my family suffering from no hot water in the house.
The reason I give 2 star instead of 1 star is that when it works, the water heater works great.
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This is one of the best purchases I've made in years!!! No more heating water when I don't need it. This heater performs great. Use it for showers, dishwasher and washing machine and there is always HOT water when I want it. Don't see much of my propane deliver guy anymore :)
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