Reviews of Oster 4731 Rice Cooker and Food Steamer, White

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After a couple of attempts to get one that actually works (not from Amazon), we've given up. The first one we got never bothered to stop the cooking process until the lever was forced up. The rice burned every time. Returned. The button on the second one we got never wanted to stay down and cook. Returned. The same with the third attempt... ugh!! We're just using it temporarily now until we find a better model. We use scotch tape to hold down the lever to cook it and use an egg timer to estimate the cooking time. What a waste of time, effort, and money. Very disappointed since I've always thought of Oster as a good brand name kitchen product. Wish I could give it zero stars. :(

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We got this as a wedding gift. It wasn't the one we put on our registry. It burns the rice every time and I've followed the instructions to a T several times.

Also, the pot and steamer tray are only dishwasher safe in the fact that they won't rust. However, they will discolor after the first wash. There really should be a warning about that in the manual. I specifically read the cleaning instructions before I ever put it in the dishwasher.

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This rice cooker does meet your basic needs. It's very easy to use. However, we found something really weird about it. First, it produces some plastic burning smell every time we use it. Second, it beeps when the rice is done, which is good. But somehow, the beep/whistle won't stop until we unplug the power. It's pretty odd since once the power is unplugged, how do you suppose to keep the rice warm??

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Let me first say that I live at high altitude (over 5000 feet) so that might contribute to my issues.

First, if I cook 2 cups of rice or less the bottom always scorches, which I can live with. Forget about making one cup of rice, half of it ends up as a toasted crust.

The big issue is that it boils too rapidly and uncontrollably so that the escaping steam exceeds the capacity of the vent in the lid. This causes the lid to rattle and condensed water to spray all over the counter. I have to put a towel on it or under it to soak up the mess every time I run it. It sprays more than a quarter cup of water all over my counter. I would not recommend this appliance to anyone unless you like to clean up a big wet mess every time you use it.

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Great rice cooker, doesnt take up too much space on the counter. Easy to use. I like the way it cooks white rice best. Brown rice and whole grains like wild rice seem to be not cooked as well. Might be me not using it properly but I do what the instructions say.