Reviews of iLIVING ILG938 Air Purifier with HEPA Filter

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List Price: $229.99
Sale Price: $165.66
Today's Bonus: 28% Off

Got this on time and worked right out of the box. At first I was debating either this one or another purifier but the remote and 3 years warranty really stood out. Used it for a few days in the kitchen and bathroom it does wonders! What surprised me the most was we have a smoker in the house and this machine removed the cigarette smell just over night. My friend saw it and bought one for his house. I would definitely suggest giving this purifier a test drive.

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My husband and I bought this unit 2 weeks ago thinking it would improve the air quality in our home and help cut down on some of the dust. After I received the unit, I went through the manual and set it up according to the directions. This unit has made absolutely no difference in the air quality in our home. Dust flows right through it despite the filters. We use it in our living room, (350 sq. ft.) and it does nothing. There's no way this thing cleans 3000 sq. ft. of air. The seller claims that there's a 30 day satisfaction guarantee but when we contacted the seller so we could return it, we were informed that if the unit wasn't sent back in the original packaging that there would be a 15% ($24.00) re-stocking fee, which is something they don't advertise here on Amazon. Don't buy it. It's a waste of money, the unit doesn't work as advertised, and the customer service is terrible. I would never buy from this seller again.

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This is an excellent air-purifier after conducting my research. Comparable to similar designed box units but less expensive. Construction appears very good. I also like the look and styling of the unit.

Capabilities:

-Ozone generator. Five level setting. Very powerful. You can also turn ozone generation completely off.

-Negative ion generator 1 level setting. Can be turned on/off.

-Sterilization using UV light, 1 level, can be turned on/off.

-Fan speed has five levels. Lowest is very quiet, highest is no noisier than a typical room fan.

-LCD display with back light. The back-light is bright but it has a button to dim it.

-Small remote control works nicely.

So far very impressed with unit. Have only had it a few weeks so I cannot comment on its durability but the construction appears very well made. Even though it uses a washable HEPA filter, and the instructions with unit recommend replacement once a year, the HEPA filters are very reasonably priced which makes it a better option. So far I am very pleased about this product and I highly recommend it compared to the other alternatives I found in the market.

Regarding the seller, the purchase transaction was very smooth. The product was well packed and shipped promptly. I had some questions about HEPA filters and the seller promptly answered. Very professional and helpful. Excellent product at a very good price. I will buy again from this store.

Honest reviews on iLIVING ILG938 Air Purifier with HEPA Filter

This item worked just fine for a few months, once I figured out how to position the plate and filters. When I went to put it back in use during allergy season, it didn't power up. I checked inside and found the UV light was broken. But where the heck do you get a UV light for this thing? Also, the directions say to check the fuse, but I couldn't get the fuse cover off. There's no information in the instructions about who to contact or where to take it to get fixed. What a pain to get it serviced!

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For anyone purchasing this unit, there are a few things you should know that will make your life easier. =)

STEP 1 -If you plan to use the ozone generating feature, then before you start up your unit, install the O3 plate (located in a separate box packaged inside the carton) by removing the four screws on the back of the unit. Remove each filter keeping them in the order you removed them. When you have removed all of the filters, there are two slots (center, top and bottom) where you will need to slide the O3 plate in. Make sure the arrows are pointing up and slide the plate towards the front of the unit. [DO NOT run the "Purifying" feature which is the ozone generating option if there are humans or pets in the house! I ran mine for about 30 minutes, and even had two windows open about 12" and my throat and sinuses became very dry and I had a strange metallic taste in my mouth and throat.]

Replace each filter in the same order you removed them. Be sure the last filter does not have the outside edge of it sticking out on the bottom or the unit will not work.

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The instructions in the user's manual are incorrect (per the Service Technician from the company where I purchased mine).

The instructions say that "you will know the Sterilize feature is activated from the soft blue glow visible through the front grill."

According to the Service Technician, "when you press the "STERILIZER" button, the sterilize feature of the purifier will get activated. You'll know that by looking at the LCD display panel."

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The instructions also say that you'll know the Anion feature "is activated as the orange bulb will be lit and clearly visible through the front grill."

On my unit, you have to put your face up to the unit to see the not-so-clearly-visible orange light. I have mine on top of a bookcase. If you place your unit up high, you WILL need to stand on a chair or step stool to see the orange glow.

Other than these few issues, I really like this Air Purifier. It's been running eight hours now in our 2-story great room and there is a noticeable difference in the quality of the air. The house smells fresh and not like dogs! YAY!! So far, so good!

Update: 12/6/12 still running 24/7. Our power fluctuated the other day and the purifier turned off. I noticed it a day later and turned it back on. The purifier started right up and is continuing to do its job. Definitely makes a difference keeping the air fresh and clean... even after you have a mishap in the kitchen that sets the smoke alarm off! =) Still loving it. =)

Update: 5/21/13 still running 24/7. Hubby sanded & refinished the hardwood floors in our foyer and the dust residue was ridiculous! The air purifier stopped running so I cleaned the back screen which was clogged up with dust. Not sure how to clean the filters (except for the ozone plate) because the instruction booklet is useless. The unit started right up and is running again. I sure did notice a huge difference while it wasn't running. So far! SOOOO GOOD!!! I am very pleased with this air purifier and so are my lungs. Definitely helps with the asthma. =]