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Customer review from the Amazon Vine Program This machine is ready to use almost right from the box. You need a phillips screwdriver for 3 screws and everything else snaps into place...perfect for the Mechanically Challenged such as ME. My sweetheart says; "There must be more to assembly", yes... it is that easy and the Alpha Male is disappointed that it does not take hours. The quick start instructions are perfect and have step by step pictures (that made me happy) and note the screws are taped to the handle so please don't go through everything again and again looking for them....Bissell thought everything out and made this EASY.
We started up the machine and worked on a dog urine stain, and this machine does as promised. Actually, it works as good as the professional cleaner we normally rent. It is easy to move when cleaning and the unit is self contained. The solution smells good too. There are tools for steps and furniture, and I don't believe I would any more than what is supplied. I like the fact that the water heats contineously. I have 3 dogs (yes..I am dog crazy) so we will use this quite a bit.
In the future I will update this review as I am eager to see if all this dog hair does not clog the machine. The instructions do say to vaccum ahead of cleaning and we have a Dyson Animal Hair vaccum (also recommend to all pet lovers).
SO far this is a great product....Highly recommend.
Update: We cleaned all the carpets downstairs, our family room has the highest traffic from dogs and people, it was really dirty but looks great when we were done. We worked on a few stains which are resolved. The hot water seems to enhance the cleaning but the cleaning solution does seem to go quickly, so stock up. When we went to put the steamer away, there was dog hair still laying within the front part, I used a wire, hooked it and the hair was removed easily. My husband thought it would be better to unscrew the front and remove it, 20 minutes later he was done. I suggest the wire method, also clean this unit completely before putting away and it should serve you well for a long time.
Very happy with this product.
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Customer review from the Amazon Vine Program I selected this machine specifically to remediate some of the long-term effects showing on a light-colored Berber carpet in our basement. Installed five years ago, it has endured the cumulative effects of three geriatric cats (who often had trouble keeping their dinners down), three rambunctious dogs, the comings and goings of several crowds of autumn party-goers, a sweet 16 party, a couple of New Year's Eve soirees and some on-again, off-again jam sessions with groups of teenage and young adult musicians. Bottom line: we had an excellent 800 square foot test track to work with.Overall, this cleaner did an excellent job.
Pros:
-Easy assembly. Three screws for the handle, one for the upper hose reel and you're done in less than than 10 minutes. Everything else slides/snaps easily and relatively intuitively into place.
-Detailed user manual and full color quick start guide.
-Good water management system. The water tank consists of an exterior hard plastic tank with an integrated soft inner bladder. You fill the bladder with hot top water, and the cleaning process returns the dirty water into the hard exterior tank (which you empty).
-Cleaned very well. Look: in real life, the difference is never going to be as dramatic as in the marketing pictures. But we had some definite problem areas that showed residual staining even after multiple treatments with various cleaners and spot removers. This machine took care of those, as well as some ground-in soiling from where an HVAC crew had worked to replace a heat pump two years ago.
-The cleaning tool extension worked well on carpeted step treads.
Keeping this machine from five stars:
--no real good way to tell when the fresh water bladder is empty (and several times it was empty before I noticed). So you'll need to check often as your work proceeds.
--the tool hose is for use with both furniture and stairs. As a stair tool, it's only long enough to reach about halfway up/down a typical 13-step staircase, so you'll have to plan your work accordingly. Expect to either carry it over your freshly cleaned --but not yet dry-treads (or carry it all the way around the exterior of your house if you have exits at both levels).
Finally: this ships with enough Bissell 2X concentrate cleaning solution to fill the reservoir (in a water/cleaner mix) one time. My local Wal-Mart doesn't carry this, but does carry a 2x concentrate for carpet cleaners by Resolve; the Resolve brand is marked for use with Bissell cleaners and works just fine (even though the user guide says "Bissel brand cleaner only). Just make sure you have enough hand when you start. I got about 800 square feet of carpet cleaning with a single reservoir fill-up. FYI, the Bissell product has slight citrus scent when first applied; it rapidly dissipates.
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Customer review from the Amazon Vine Program Well, this is one of those mixed bags it certainly fulfills it main function as advertised, but anything else ranges between annoying and downright unacceptable.Let's start with the positive aspects:
The Bissell effectively removes even very tough stains, spills, dried in mud and so on from carpets; we have small kids, so the carpets usually have a mixture of chocolate, milk, crayola color, mud, dirt, squashed blueberries, and all kinds of other things in them after a while. This all is not a problem for the Bissell to remove completely a job normally done in our house by professional carpet cleaners (quite) regularly.
That's it. Nothing more positive everything else about this thing sucks.
I am only listing the most major annoyances, design flaws, and handling problems here I already spent way too much time on this thing to write about every little detail that generates hassle and frustration ...
First and foremost, after cleaning the carpet, you need to clean the Bissell for which you basically have to disassemble the whole unit, to get the dirt out of all the numerous nooks and crannies. And some of those are virtually inaccessible, so you spend easily twice the time trying to remove the dirt from the Bissell than it took this thing to remove if from your carpet.
Then, it runs through the cleaning solution like there was no bottom to the tank. This will get very expensive, if you plan to clean more than the occasional spill with it.
Then there is the issue with filling the water tank it has a very narrow opening, and since it is so long, it is next to impossible to do that in the sink. So you have have to do that in the bathtub every time.
Then, of course, to clean this thing, you also have to use the bathtub, because it will not fit in the sink. Too bad, that during the cleaning of a regular carpet, so much of the carpet finds its way into the Bissell, in form of clusters of "carpet hair", that it will invariably clog your bathtub when you clean it there. So, better hose it down outside in the garden good luck with that during the winter months.
Furthermore, the much touted Surround Suction functionality is a mere advertising gag it does not add any benefit to the cleaning function, and the same goes for the hand tool, which just does not generate much suction at all.
To sum it up if you are patient enough to accept all the big and little flaws of this Bissell, you will get a machine that effectively cleans even the most hesitant dirt out of the carpet. But I have neither the time nor the inclination to put up with that kind of annoyances I'd rather give the money to a professional cleaning service once in a while and have no hassle with it.
Honest reviews on BISSELL PROheat 2X Pet Deep Cleaning System, Blue Illusion, 9200P
Once I decided to buy a carpet shampooer, I started reading the reviews and saw there were some mixed ones about the Bissell Proheat 2X Pet Deep Cleaning System. Of utmost concern for me was the ability of the shampooer to adequately clean up after my black laborador. Great dog, but an absolute shedding machine!First time I used the Bissell Pro Heat, it worked like a charm. No problems as some of the other reviews indicated and as expected, I got wads and wads of black dog hair to show for my efforts and a delightfully fresher apartment. For two days. At that point, a completely-out-of-character case of intestinal distress struck the dog and she began leaving the Bissell and me with all kinds of challenges. Over the following week, I had multiple opportunities to use the Bissell and I can safely say the Bissell Pro Heat 2X Pet System continued to come through like a champ; after a couple times taking it apart and putting it back together for cleaning purposes, I'm kind of a champ at that, too, I guess. The only hangup I have had is with the brush assembly which has a two belt system--one large and one small. Never have figured out how to get the small belt back on, but it seems to work on just the larger belt.
I am quite satisfied with this machine; for anyone buying it, just read the directions, read the reviews and work with it a little. (and try not to let the small belt come off.)
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We had an old canister-style Bissell steam cleaner and wanted one of the newer upright vacuum-style ones. I choose the Bissell Pro Heat 2x Pet. It's so much easier to use than our old one. You fill up a bladder in a tank. Fill the bladder with hot water and as it cleans, the dirty water goes in the plastic tank around the bladder which contains the clean water. There's a smaller tank in the back that the cleaning solution goes in. Just pull a trigger and the Bissell sprays water and cleaner, the vacuum sucks it back up with the dirt. You can use it either for floor cleaning or through the hand tool to use on upholstery and stairs.It does a great job! You can see the dirt being sucked up. It's amazing how dirty carpets can be that look relatively clean.
The only downside that I've experienced is that the water and cleaning solution doesn't last very long. I have a small area of carpet to clean and I have to refill the water and cleaning solution once while I clean. It's not hard to do but if you had a lot of carpet to clean, be prepared to refill the tanks at least a couple of times.
The ease of use is very good. Fill your tanks and press your trigger to spray the water/cleaning solution and vacuum like you would with any vacuum. It is much heavier and bulkier to move around than a regular vacuum but it rolls easy and works well.
My carpets are clean and smell fresher so I'm definitely pleased with my purchase.
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