Waste King AH-1300-C Quick and Hot Instant Hot Water Tank Review

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List Price: $296.00
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I purchased one of these units approx. 4 months ago. At first all was working fine, then a couple days ago I noticed a leak under the sink. I quickly traced the problem to the Quick and Hot tank. I removed the tank and opened up the housing thinking that it may be a loose fitting or something simple. What I found was that two of the three studs that hold the heating element to the tank were completely broken off and laying on the bottom of the tank housing. Since the element was no longer pulled tight to the gasket through the tank, water was leaking around it. I contacted Waste King and was told that since I did not pruchase the unit from an AUTHORIZED dealer they would not cover the warranty. This was obviously poor workmanship and I even offered to purchase a new element, but was told that they do not sell parts and would not offer any other assistance. Sorry you are just out $160. Thanks Waste King. I'll be purchasing a new one from a different manufacturer. I would urge others to do the same.

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I used this unit as a replacement for the Hot Water Heater on a Franke Little Butler that failed after 7 years. The heating unit is almost identical, except was a later revision and had the Waste King label instead of the Franke brand on it. Works as advertised and functions identically to the unit it replaced.

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This is my second unit. The first was installed by the previous owner so I don't know how old it was I'm guessing 5 years old at least. It started leaking and was spitting hard water deposits into the water. After removing and taking apart the tank, I realized that the heating element was still good and if there had been an easy way to disassemble it for element and tank cleaning, I could still be using it except for the leak. The leak developed in the hose that sends the hot water to the faucet. This delivery hose is flexible and must be some sort of high temperature tubing, but eventually it gives out. Could not find a replacement hose or easy way to remove it from the faucet so I ended up buying a new unit. Overall I enjoy the unit and the convenience of hot water on demand, but I wish that replacement parts were more readily available (hot water tubing) and that the tank could be flushed. Just like your main hot water heater, if you have hard water, you are going to eventually get mineral deposits on the element and tank, but that drawback won't keep me from buying it again.

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The unit dispenses hot water. The water can be extremely hot. Yet the rubber hose that this thing comes with cannot handle the job. In 1 years time, the heat from the unit will degrade the hose until it is busted and leaks water. The hose is a special hose that can't be found easily in hardware store to replace. The manufacturer don't even sell the hose. Unless you want to buy a brand new hot water faucet every time you have a busted hose, I don't recommend you buy this. Luckily I bought this unit from Costco and I can return it. But save yourself the trouble and just don't buy this.

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I've used my Quick and Hot for multiple years now. The original faucet part of the system failed and leaked and I replaced it last year. The new faucet is now leaking water under the sink. The source of the leak is the rubber hose that feeds the hot water from the tank to the faucet. The high temperature hose

seems to have deteriorated, the leaking area is thin and now soft. I searched all the local big and small hardware and plumbing stores in my area. They don't carry or sell high temperature hoses. The original one is rated to 275 degrees. The Waste King website is useless for consumer help. Not wanting to spend another 100 bucks on a new faucet, I used a piece of 1/4 copper tubing. I attached a piece of good original hose to each end of the copper tube and secured it with a small hose clamp. Under the hose clamp I wrapped a couple layers of teflon tape to protect the rubber hose from the metal clamp. So far works great and should last until the rubber hose fails again. Waste King should redesign the unit without the rubber hose.