I have already bought some of these in the older model and absolutely love them. Have saved me lots on heating bills,
I rarely ever have to use my furnace. Plus, I've grown to love the feel of infrared heat. It's definitely got a different feel to it.
The CZ Infrared and it's newer generation, the BioSmart, are still among the better ones on the market in my experience.
The main company's website is also the most comprehensive and not just a one-pager selling a generic re-branded IR heater with no company info.
Reason I bought this one is because it also has the all year round air-purifier where I can turn off the heater part and just
run it as a stand-alone air purifier. So it has functionality even in the summer. I have lots of pets, so really wanted that feature.
This one puts out even more heat than the older models I have, which, by the way, are still going strong and I still love them.
When I talked to the sales person about the possible fan issues that I read about, I was told that the fans have been replaced with newer
more full-proof versions and that, that issue has since been resolved. (That being said, I would stay away from getting one on eBay since you
may be getting the one with the problematic fan. I would stick with purchasing from the main company or authorized re-seller. Just sayin...)
So far I have had no issues and I've had this thing for over 4 months now. The heater is whisper quiet even on the high setting.
I'm not too worried about it lasting since the modular design makes it very easy to change out parts like the fan and the heating elements.
I like the fact that the design does not make it a throw-away like some of the other cheapish ones out there.
I did quite a bit of research before coming back to this one. The BTU output per wattage is way more than any other brand that I've researched,
making it the most efficient one on the market. Other than the fan issue that has now been resolved these really are a step above.
So far, it meets all my expectations.
Will update this review in a few months if anything changes.
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One star is still too many. When your heater breaks down and it probably will you will not be able to reach customer service/tech support. They do not call back or answer email questions. You will end up with a heater broken and useless. You may get a season out of your heater.Best Deals on BioSmart 1500PA 4 Element Breathe Easy Infrared Heater - 2013
First off I want to start off saying that I did not purchase this from Amazon. I bought this piece if Junk winter 2011. It took forever for me to get it. After about the second week, it started making that infamous humming, loud irritating noise. I still had the box so i sent the junk back and requested a NEW one. After a lot of jumping through hoops I got them to send me a new one, which took almost 4 weeks for me to receive. Would you believe that only a few days of using this wretched piece of CRAP, that it started with that crazy noise again? Unbelievable! By this time, I was so aggravated, the season was almost over so I just put it up and told myself I would deal with it the following winter.... Well, big mistake. I had completely forgotten about the warranty. So when I plugged it in to use this winter the sound was extremely loud. To contact customer support was a waste of time! To make a long story short, the motor went completely out and now it's just collecting dust. An absolute waste of money. This manufactured should be shut down and made to pay customers like myself money for the product plus pain and suffering! DO NOT BUY THIS CRAP!!! I see this is the 2013 version but I still would NOT buy....a crappy mess!!!Honest reviews on BioSmart 1500PA 4 Element Breathe Easy Infrared Heater - 2013
Similar to others I had a fan issue within weeks of purchase and had to pay to return it. 3 months later I received a replacement. Cannot say that this product is really saving me any money but now it has broken again but this time it is the temp switch as I diagnosed it being an engineer. I called the Customer service line and it goes to an automated message that says most calls returned within 48 hours. FYI, it has been over 48 hours so I guess my simple request for a callback is not considered most calls. I just want the freaken part and I will fix it myself. Why can't they set up a parts purchase on their website if they cannot be bothered to return a phone call? Guess they are to busy with all the customer complaints about their products.Find helpful customer reviews and review ratings for BioSmart 1500PA 4 Element Breathe Easy Infrared Heater - 2013
We bought this from a dealer in my church, an elderly man who researched many models. He told me that the fan motor would likely give trouble which he could fix. He found the fix to be new fan with roller bearings. After about 4 months of use the original fan did begin to sound lightly. This fall 2012, it got so bad that the fan motor gave out completely, smelling badly. I took it to my dealer friend who said the company knew of their fan problems and sent him a new fan motor with bearings. I have been running it nonstop since 6 weeks and it is working perfectly., now very pleased.
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