NewAir AC12000H 12,000 BTU Heat Pump Portable Air Conditioner Reviews

Customer Ratings:
List Price: $642.03
Sale Price: $499.95
Today's Bonus: 22% Off

PROs

Easy to setup. The window kit was too short for one window and too long for another (it expands from approx 21 in. (1 piece) to around 42 inches (with both pieces), so I cut down 1 piece with a small skill saw and installed in the smaller window.

My unit arrived very quickly and was well packaged.

It does cool a moderately-sized room well, and a small room, really well.

Not too heavy and easy to move around on its rollers.

CONs

Noisy (like a window unit at a motel). I haven't tried the heater yet, but if it is as noisy as the A/C I will just pack it away until next summer.

Takes a minimum of approx 2ft x 3ft of space around the window, though I suppose you could cut the vent hose down and reduce this somewhat.

Since it is a dehumidifier, you have to manually drain the tank of water buildup. You can set up a continuous drain with the tube they give you, but because the end of the tube needs to be lower than the outgoing connection (which is on the bottom of the unit), you would probably want to put the unit on a small table. I live in a dryer area so don't know yet how long it can go without draining.

OTHER INFO

--The hose that connects the unit to the window expands to around 5 ft long (the unit works more efficiently if you keep this as short as possible) and the electric cord is around 6 1/2 ft long.

--There is a non-heater version (12000e) of this unit but with free shipping this one was the same price.

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I got the thing all set up, plugged it in, and it wouldn't turn on. Pressed every button on the thing and tried looking for a solution. Nothing. So I packed it all back up in the box and returned it. Waiting for a refund so i can get another one. Hopefully the 2nd try is a success!

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I bought this unit new and waited until this summer to open it. The unit did not work right out of the box. NewAir charged me $50 for s/h to return it, and they sent a replacement promptly. That one worked for only a month--and this was an extremely cool summer here. It comes on but does not cool the room. Now it is just barely past the 1-year warranty from the original purchase date, and NewAir refuses to help any further, saying to find a local service person.

For the month when it did work, the unit cooled very well, but was very loud. The plastic piece that goes in the window is very cheap. It wheels easily.

Honest reviews on NewAir AC12000H 12,000 BTU Heat Pump Portable Air Conditioner

works great heating this last winter and cooling this 105* degree summer (whew).

I.ve had no problems you do have to exhaust the air hose out the window, but it has

a kit for that included. you have to drain the water some where it does have a float if the tank fills

but rolling it somewhere to drain would be such a pain, so i ran a drain line outside.

im getting one for my mom now for a backup incase her unit fails. this unit does plug into a 115v outlet

no special plug needed.

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Worst room air conditioner I have ever seen. Only cools when the temperature is below 80. It is 84 outslde right now and this thing barely keeps my room cooled to 84, Barely shoots out any cool air.