Product is not a complete system. This is for the outdoor condenser, indoor air exchanger, condensate drip line, mounting hardware, remote, and NO copper line set for refrigerant. This is very disappointing because manual shows parts INCLUDING line set.
Everything else is included but the line set. Without it, there is no refrigerant circulated to the outside unit and therefore, no cool air. If you purchased a Computer with a hard drive, keyboard, mouse, and monitor and it was missing the memory, you would probably feel the disappointment that I feel.
2.
The system was promptly shipped in two well packed boxes and arrived with amazon prime speed safely to my front door.
3.
The seller promptly contacted my email and explained why he didn't include the line set, but at one time did. He sells the complete package on ebay, so my request was for him to send me the line set.
No good. After a quick exchange over the phone, he is unwilling to complete my order, unless I want to purchase a set for $150!
He did offer a refund upon return. At $40 shipping to me and another $40 return, it is cheaper for me to order the missing line set than return. I found 25' connection set for $65 with free shipping on ebay, so I will order and install the system.
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This mini split system showed up in three different packages, and one of them included the tubing/wiring/connections, etc. That was an unexpected surprise, and makes the price we paid an even greater value.We haven't hooked it up yet, as we are remodeling the room it will go in, but it looks exactly as we expected. I will review again once we hook it up.
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