I bought this one from San Fransisco in Chinese store and it did not work so I returned it . The new one worked one time and now it will not stop until all water from dispenser will steamed out. I check instruction book and has no mention of Company name, Phone number and product made in china or anything. Don't know who to complain.
I bought in San Fransisco and moved to L.A. So I can not return it.. Wasted my $45.
I would not recommend this product.The water has a funny taste to it. It is not boiling hot but does OK for making hot choc or tea or even instant coffee.
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