List Price: $299.99
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The fireplace works fine in it's most important aspect: generating heat. It has a stylish, very contemporary design. The glass front is thick and smooth and you don't need to worry about cracking it. The blue backlit display turns off after a few seconds which is nice. Great remote that supports all functions. There are a few annoyances that were weighing too heavily for us and made me return it, though: First, since the unit is only a few inches deep and it is either wall-mounted or on the stand there is no easy way to hide the cord, which really spoils the appearance. The fan is a little noisy and keeps on running even when the heat is turned off, probably to cool the two lamps and to generate the light effect. The "crackling wood" sound effect sounds hollow and thin but can thankfully be turned off. Finally, the light effect is not realistic at all, just a waving background.
If you don't mind these annoyances, it is a good product.
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Even though it doesn't look like a tradtional fireplace, I still like it. It fits just about anywhere without taking up a lot of space. I don't like that it doesn't have life like flames; it's just a glowing, moving background. I bought it mainly because it has a REMOTE CONTROL!!! That is a wonderful feature! It has three stages of glowing brightness, which is great. I don't like the sound that is supposed to be crackling wood, but when I lower the sound, it sounds better and more like a crackling fireplace. It's easy enough to carry up to the bedroom, den, basement, wherever you want to put it. Just plug it into any outlet; but because it's 1500 wats,you mustn't have anything else plugged into the same socket outlet. I would recommend it to anyone.I never write reviews, so you know I must like this product. Enjoy!
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I just finished my call in to the Bionaire customer service dept. Hope when you buy your heater you won't need to do this . It took 4 phone calls to even get a person on the phone. Took me over an hour. Then they wanted to argue about the warranty rather than help me to either return the product or to repair it. It lasted from Dec 13th 2010 to March 1st 2011. Was pleased with product until it quit working. Won't buy another Bionaire product ever !! Terrible customer service !Honest reviews on Bionaire BFH5000-UM Electric Fireplace Heater with Remote Control
These fireplaces are a FIRE HAZARD. I owned one and it burnt up. Took it back to the store and found out that ALL of them were being RECALLED in Canada. STAY AWAY, PLEASE!Find helpful customer reviews and review ratings for Bionaire BFH5000-UM Electric Fireplace Heater with Remote Control
This was a disaster. The third day I used my fireplace it burst into flames. I am so concerned that this product is not safe I was right there and could put the fire out if not the house would have caught on fire. I've reported this problem to amazon and The Nerds, and the manufacturer, and have not heard anything back.Terri glad to be alive...
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