To be fair, the unit does well on cool days (below 85). On hotter days, when you really need it, it barely keeps my 350 sq ft. appartment at 80. This is not my idea of comfort. In addition I don't cook in the apartment and I don't have massive southern exposure either so those excuses are not valid. This unit simply doesn't live up to the 14000 BTU rating (considering entire houses run just fine on 2 ton units). Called customer service today and they'll send a technician over, we'll see what happens but I don't think they'll consider it faulty. My impression so far is save your money and buy something better.
Update: Last time I reviewed this AC I'd just bought it. Obviously the technician didn't find it to be faulty he just said I was expecting too much with the weather outside (it was 95 or so outside). I've had it for 2 years now and it keeps the apartment (350-400 sq feet BTW) cool enough (72-74 degrees) on days where it's mildly hot (mid 80s) outside but it consistently fails to live up to the 14,000BTU rating when it's hotter and will leave the apartment at 80-85 degrees or so if it's getting to 95-100 degrees. I've kept it mainly because:
1) I'm at work most of the time and get home at night so this AC's failure isn't as annoying as it could be : )
2) I'd never get my money back
3) I suspect many floor standing models are just as poorly made and I really don't have many windows that I care to block. How much money will I waste to find one that works a little better?
I hope this helps.
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I'll keep it short... This air conditioner is made with the cheapest materials possible. I bought this air condition last year, and three months later the fan broke. I opened up to see if I could do anything about it (and to confirm that it was in fact the fan the was causing the trouble), it turned out that it was in fact the fan that broke (basically shattered into pieces) and most of the material inside was STYROFOAM and cheap plastic... I'll never buy from this company again
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We have now had this unit though the summer and early stages of winter. We couldn't be happier with the cooling or heating features. Works great!
Honest reviews on Haier CPN14XH9 14,000 BTU Portable Room Heat/Cool Air Conditioner
after unpacking the unit, was very surprised by the amount of noise made when this unit was running. returned the unit to amazon
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I have used this unit for about 5 years. It has worked great as a backup unit at my small store when the main ac broke. I live near the ocean and window units rust away in no time. This unit is indoors and hooks up in minutes. It's fantastic for our older shore home because it can easily be moved from room to room. I have found it works just great in 90* temps because I used it last month during a heat wave. The heating feature is really nice because It will take the chill off the house in early morning without turning the heat on. My 95 year old mother loved it because she could keep the room she was in warmer than the rest of the house, great for us. This unit may not be for everyone, which might be why some don't like it. I love it and would buy another one.
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