The product did not meet my expectations. First, the exhaust fan noise is not much quieter than the one I replaced. I figured that the original was probably a commercial contractor "special" and that a rating of 2.0 sones should be quieter. I have another bathroom that still has the "special" fan and I don't notice much difference. The heater stopped working within a month. It heated a small 7'x'6' shower area and that's about it. The directional heat can be directed every angle in a circle (360 degrees) except straight down. Directing the heat flow towards my towel made mine "roasty-toasty" but not my wife's. Oh well, her loss
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